At TrueRxCare, we are committed to delivering your medicines and healthcare products safely, discreetly, and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
-
All orders placed on TrueRxCare are processed after successful payment confirmation.
-
Orders are usually processed within 24–48 business hours.
Shipping Locations
-
TrueRxCare ships orders to eligible domestic and international locations, subject to legal and regulatory approvals.
-
Availability of shipping may vary depending on the destination and product type.
Shipping Methods
-
We partner with reliable courier and logistics providers to ensure secure delivery.
-
Orders are shipped in discreet packaging to protect customer privacy.
-
Shipping method selection may depend on destination, order size, and product category.
Delivery Time
-
Estimated delivery time typically ranges between 7–15 business days, depending on location and customs clearance (if applicable).
-
Delivery timelines are estimates and may vary due to factors beyond our control, such as:
-
Weather conditions
-
Customs delays
-
Courier service disruptions
Shipping Charges
-
Shipping charges (if applicable) are clearly displayed during checkout.
-
Charges may vary based on:
-
Delivery location
-
Order weight
-
Shipping method selected
Order Tracking
-
Once your order is shipped, tracking details may be shared via email or website updates (where available).
-
Customers are encouraged to monitor shipment progress using the provided information.
Customs, Duties & Taxes
-
International shipments may be subject to customs duties, taxes, or import regulations of the destination country.
-
Any additional charges imposed by customs authorities are the responsibility of the customer.
Delayed or Undelivered Orders
-
TrueRxCare is not responsible for delays caused by customs, courier partners, or incorrect address details provided by the customer.
-
In case of significant delays, our support team will assist to the best of our ability.
Incorrect Shipping Information
-
Customers must ensure accurate and complete shipping details at checkout.
-
TrueRxCare is not liable for non-delivery due to incorrect or incomplete address information.
Contact Information
For any shipping-related questions or assistance, please contact:
TrueRxCare – Online Pharmacy
📧 Email:contact.truerxcare@gmail.com
🌐 Website: TrueRxCare.com